Nextphase Strategy Blog



Bill C-28: Canada's Anti-Spam Legislation

Within the next year, new legislation regarding email marketing will come into force in Canada. Bill C-28 is Canada’s anti-spam legislation.  As stated in the bill, it will regulate “certain activities that discourage reliance on electronic means of carrying out commercial activities.”

This law doesn’t just apply to marketers in Canada. It applies to all companies distributing commercial emails to, through, and from Canada. Marketers will need to use an ‘opt-in’ policy. Failure to obtain consent from recipients prior to distributing commercial emails can lead to considerable fines and potential class action suits. 

This new act attempts to deter spam. According to Industry Canada, spam is “any electronic message sent without the express or implied consent of the recipient(s).” Spam is also used as “the vehicle for the delivery of other online threats such as spyware, phishing and malware.”

In addition, this law prohibits the alteration of transmission data, as well as the installation of a computer program with computer systems and networks without permission.

Employers can be held liable for the actions of their employees if the actions are within the scope of the employers’ authority. Be sure to plan for the upcoming changes now so that you aren’t caught off-guard later. In other words, if you’re sending out commercial email, make sure that it is permission based – and best practices dictate that subscriber lists are double opt-in.

A complete legislative summary of Bill C-28 can be found here.




How to be a Great Client

Achieving great results from a marketing agency has two parts to it. Here is the obvious part: you should hire a company that best fits all of your requirements. The second and often neglected part is being a good client to work with. Without both parts of the equation, the work that comes out won’t reach its full potential. So, keep the following simple tips in mind when hiring an agency’s services.

  • Provide as much information as you can during the creative brief.
  • Communicate your objectives - short-term and long-term.      
  • Participate actively in the project.
  • Be responsive.
  • Make clear what success is in your dictionary.
  • Remember that changes almost always affect deadlines.
  • Give constructive, specific feedback.
  • Acknowledge your limitations.
  • Trust the expertise of the hired agency.

Adopting these traits will help you get the most out of your relationship with your agency – and optimum results from your branding and marketing programs. 




Top 5 Tips for Professional Marketing Material

Even with the importance of the web these days, most companies still have a need for printed materials – whether they are brochures, product sheets, newsletters, presentation folders, trade-show hand-outs, direct mail, case studies and so on. Here are our top five tips for developing compelling, sales-oriented marketing materials.

1.   Define whom you are writing for. Resist the urge to develop content for a variety of audiences. Appeal to your main audience with content that will lead them to take action.

2.   Hook them with the headline. The headline is what will initially capture attention and prompt the reader to read on. Make sure that it is short, concise and communicates a key benefit.

3.   Use subheads to guide content. Subheads help guide your reader through your document, separating it into manageable, readable sections. They can also highlight benefits and keep interest at a peak. Used appropriately, they’re powerful tools for getting your message across clearly and effectively.

4.   Be sure all your materials have a ‘family look’. Every piece of literature doesn't have to look identical, but they should all look planned as a compatible unit. Picture all of your marketing materials laid in front of you on a conference table. Does it all look like it comes from the same company? It should.

5.   Invest in good images. Companies sometimes scrimp on getting good photos of their equipment, job sites, people and projects. Strong, professional photography will go a long way to reflecting the quality of your product or service while amateur snapshots can give a poor impression. Consider professional photography as an investment in your future.




What Colour is Your Business?

Regardless of our culture, gender, or age, we can’t help but be drawn in by the colours surrounding us. Indeed, colours are everywhere, all the time, and they are one of the first elements our brains process when we notice something. Colours are so powerful that they stimulate our nervous system and evoke physiological and emotional states.

Of course, our unique experiences influence how we perceive colours as individuals. This is why the same colour can often mean different things to different people. For example, writing one’s name in red ink may mean nothing to a Norwegian, but it is condemned by a Korean as red is linked to death. So, it should come as no surprise that colour can be part of your marketing strategy to influence your customers’ purchase decisions.

Let’s take a look at some of the most common colours in business and how they are interpreted in North American culture.

  • Red

o   Commands attention
o   Stimulates senses
o   Symbolises energy, excitement and passion
o   Encourages action; thus, a selling colour

  • Yellow

o   Represents cheerfulness and playfulness
o   Uplifts people’s moods
o   Stimulates mental activity
o   A fun, happy colour

  • Green

o   Creates a sense of calm
o   Associated with nature, environment, vitality, and health
o   Soothing on the eye
o   Colour of money 

  • Blue

o   Most popular colour in business and in general
o   Implies loyalty, trust, and conservatism
o   Reduces tension and fear
o   A reliable, responsible colour

  • Black

o   Suggests authority, boldness, and stability
o   A classic, luxurious feel
o   The ultimate power colour
o   Can add seriousness or weight to a brand

  • White

o   Colour of new beginnings
o   Symbolizes simplicity and organization
o   Associated with innocence and peace
o   Adds purity and transparency to a brand

Now, take a look at the colours used in your business’s brand assets: your logo, brochures, business cards, office, website, and so on.  And remember to take into account your target market. Are your colours painting the picture you want reflected in your marketplace?